Privacy Policy - Gardeners Hendon

Welcome to Gardeners Hendon. We are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or engage with our services.

1. Information We Collect

We may collect and process the following types of personal information:

Personal Identification Information: Name, email address, phone number, and other contact details.
Usage Data: Information on how you access and use our website, including your IP address, browser type, and browsing behavior.
Cookies and Tracking Technologies: Data collected through cookies, web beacons, and similar technologies to enhance your experience.

2. How We Use Your Information

We use your personal information for the following purposes:

Service Delivery: To provide and maintain our gardening services, respond to your inquiries, and communicate with you effectively.
Improvement of Services: To understand how our users interact with our website and services, enabling us to improve and customize your experience.
Marketing and Communications: To send you promotional materials, updates, and newsletters, provided you have opted in to receive such communications.
Compliance: To comply with legal obligations and protect our rights.

3. Sharing Your Information

Your personal information may be shared in the following circumstances:

With Service Providers: We may share your data with third-party vendors who assist us in operating our website and delivering our services.
Legal Requirements: If required by law or in good faith belief that such action is necessary to comply with legal obligations.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments.

5. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access: The right to request copies of your personal data.
Correction: The right to request correction of any inaccurate or incomplete data.
Deletion: The right to request the deletion of your personal information under certain conditions.
Restriction of Processing: The right to request restriction of processing your data.
Data Portability: The right to receive your data in a structured, commonly used format.
Objection: The right to object to processing your data for specific purposes, such as marketing.

To exercise these rights, please contact us through the channels provided on our website.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings, but disabling cookies may affect the functionality of our website.

7. Children's Privacy

Our services are not directed toward individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal data from a child, we will take steps to delete such information promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. We take appropriate measures to ensure that your data is handled securely and in compliance with applicable privacy laws.

11. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: You have given clear consent for us to process your personal data for specific purposes.
Contractual Necessity: Processing is necessary for the performance of a contract with you.
Legal Obligations: Processing is necessary for compliance with our legal obligations.
Legitimate Interests: Processing is necessary for our legitimate interests, provided your rights do not override those interests.

12. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

13. How to Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please feel free to reach out to us through our website.

Effective Date

This Privacy Policy is effective as of April 27, 2024.